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Supporting Your Company When Insurers Refuse To Honor Their Requirements

Dallas, Texas Insurance Claims Litigation Lawyer

The insurance industry is regulated by state and federal law. When insurers refuse to honor the terms of a policy they have underwritten, arbitrarily change coverage terms, fail to notify policyholders of cancellations or changes in their coverage, or take an unusually long time to settle a claim, they can be held liable for their actions. At the law office of Stephen Kaplan, P.C., we investigate bad faith insurance practices, working with the Texas Insurance Commissioner and the state’s Attorney General’s Office in bringing action against an insurer. In cases involving lengthy, excessively delayed payouts on policy coverage, our attorneys demand compensation that reflects our client’s total losses, including any hardships that may have occurred as a result of those delays. We also sue insurers for breaches of contract, violations of fiduciary responsibility, and disputes surrounding subrogation.

Don’t let an insurance company deny payment on policy coverage you’ve faithfully paid premiums on — contact the law office of Stephen Kaplan, P.C. today. We have the knowledge and resources needed to make the law work in your favor.

Bad Faith Insurance Practices

An insurance policy represents a contract between you and an insurer. Once you sign a policy, both you and the insurance company are bound by the terms contained within it. Insurance contracts typically specify what will and will not be covered and under what conditions, and what certain responsibilities the insurance company has in regard to changes in your policy. Insurers act in bad faith when they engage in the following:

  • Denial of applicable coverage
  • Delay in paying a claim
  • Change in coverage without notification
  • Termination of a policy without notification
  • Refusal to honor a life insurance policy

At the Law Office of Stephen Kaplan, P.C., we represent individuals, businesses, and construction companies in cases involving homeowner policies, personal injury claims, commercial liability policies, and excess of loss policies.

Insurance Claim Disputes – Document Everything

If you encounter problems with your insurer, it’s essential that you document and save everything, including phone messages, written communications, cashed premium checks, etc.

Additionally, customer service representatives are not always properly informed or trained, so they often make assertions about a policy that are not true. Additionally, given the low pay, long hours, and large work load many insurers place on call center employees, information is not always communicated in a timely manner.

Demand Answers and Action – Contact Stephen Kaplan Today

Like many large corporations, insurance companies sometimes attempt to call the bluff of their customers, refusing to take action until an attorney gets involved. At the law office of Stephen Kaplan, P.C., we act immediately if, after reviewing the terms of your policy, we find fault with your insurance provider. If you are confused about whether or not you’ve been the victim of bad faith insurance practices, contact the Law Office of Stephen Kaplan, P.C. today.

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Unless otherwise indicated, attorneys listed in this site are not certified by the Texas Board of Legal Specialization.